The Beyond Help Center
Self Storage FAQ
Frequently Asked Questions
What is Climate-Controlled Storage?
Climate control means that the temperature of the unit is controlled and monitored by the storage facility. This lowers the risk of damages that can be caused by extreme temperatures to our customer’s belongings. Beyond Self Storage maintains a level temperature which provides an optimum environment in which to store items. Our teams do daily temperature and humidity readings to ensure optimum conditions are maintained.
What Size Storage Unit Will I Need?
It can be difficult to estimate how much storage space you will need. Our Unit Size Guide is a great resource to help give you a better idea of how much space you need to accommodate your belongings. Don’t forget, our on-site storage experts are always happy to assist with your unit selection!
What Can I Store in my Unit?
You can store almost anything in your unit! As storage unit rental is common during a move, many people store household items, such as furniture, boxes, and appliances, in their units. Storing guns, illegal, or hazardous items are prohibited. For help storing a table, electronics, a mattress and more, check out our blog!
What is Self Storage?
Self Storage is a space that homeowners and businesses can rent on a month to month basis. At Beyond Self Storage, there is no-long term commitment. You can stay as little or as long as you please.
Do I Need Renter’s Insurance for a Storage Unit?
Yes, we require proof of insurance to rent a storage unit. Although we do whatever we can to maintain a protected atmosphere for your belongings, having coverage for the contents of your unit will help minimize financial loss if your belongings are damaged or lost if an unforeseen event were to take place. If your homeowner’s or renter’s insurance policy does not cover off-site stored items, we offer convenient and affordable policies onsite. There are many benefits to using self storage insurance and you may even be able to save on the premium of insuring your items!
Do You Sell Moving Supplies?
Our facilities carry a full line of moving and packing supplies such as locks, boxes, tape, bubble wrap, and more! Check out our moving and packing supplies page and add to your cart, and they will be waiting for you when you arrive at the facility.
What Are Your Security Features?
The security of your belongings is top-of-mind at Beyond Self Storage. To keep your items safe, we have state-of-the-art security, as well as keypad access at gates and all entry doors to the storage facility.
What Kind of Discounts Do You Provide?
We are proud to offer the following groups 10%* off their monthly rental rate:
- All Military with valid Military ID
- All Senior Citizens age 62 and older with a valid ID
- All First Responders (EMS, Fire, and Police) with a valid ID
- All Students with valid Student ID
- Preferred Employers with valid documentation
Do You Provide Vehicle Storage Units?
We have several locations that provide vehicle storage options for RV’s, boats, and cars. The vehicle must be drivable and you must be the registered owner. You will need to provide the current vehicle registration and proof of insurance at the time of rental.
Do You Offer Tools To Help Me Move Heavy Items Into My Unit?
We are happy to provide you with the most convenient experience possible and have flatbed carts to make loading and unloading your items a quick and easy process!
What is the Difference Between Office Hours and Access Hours?
Office hours are when our on-site storage experts are present at our facility locations and ready to provide you with exceptional customer service. Access hours are when customers are allowed to access their storage unit.
What Are Your Lease Terms?
Our lease terms are on a month-month basis. Your rental can be as short or as long as you want.
What Are My Payment Options?
We have several payment options including online bill pay where you can set up automated payments. Other payment forms we accept include: Cash, Money Order, Cashiers Check, or Credit Card.
Where Are Your Facilities Located?
We currently have over 20 storage facilities in over 10 states. We are rapidly growing and will continue to have more storage locations opening across the United States. Find a Beyond Self Storage facility near you today!